1. Introduction

Welcome to the website of TNG Truck Spare Parts. By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.

2. Company Information

• Company: TNG Truck Spare Parts
• Address: Ostim OSB, 240/1 Cadde No:2, 06374 Yenimahalle / Ankara, Türkiye
• Phone: +90 533 897 51 98 / +90 530 323 09 85
• WhatsApp: +90 533 897 51 98
• Export E-mail: export@tngparts.com
• Corporate E-mail: tng@tngparts.com

3. Use of the Website

This website is provided for informational and commercial communication purposes. Visitors may use the website to learn about our company, product groups, spare parts categories, contact information, and export-oriented supply services.

Users must not use this website for unlawful activities, misleading requests, unauthorized access attempts, or any action that may damage the website, company, or other users.

4. Product Information

Product categories, images, technical details, descriptions, and other information displayed on the website are provided for general information purposes. Actual product availability, specifications, brands, references, compatibility, and delivery conditions may vary depending on stock status, supplier information, and customer requirements.

TNG Truck Spare Parts reserves the right to update, change, or remove product information without prior notice.

5. Quotations and Product Requests

Any request submitted by phone, WhatsApp, e-mail, or other communication channels does not constitute a confirmed order unless it is accepted and confirmed by TNG Truck Spare Parts.

Quotations, proforma invoices, prices, product availability, delivery times, and payment terms are subject to confirmation. Unless otherwise stated in writing, all offers are valid only for the period specified in the quotation.

6. Orders and Availability

Orders are processed according to stock availability, product compatibility, payment confirmation, export procedures, and agreed commercial terms. TNG Truck Spare Parts may reject, revise, or cancel requests where product availability, payment, logistics, or legal requirements cannot be fulfilled.

7. Prices and Payment

Prices may vary depending on product type, quantity, currency, market conditions, supplier updates, shipping requirements, and export procedures. Payment conditions are determined separately for each order or commercial agreement.

Any taxes, customs duties, bank charges, logistics costs, or additional expenses may be the responsibility of the buyer unless otherwise agreed in writing.

8. Export, Shipping, and Delivery

TNG Truck Spare Parts provides spare parts supply and distribution solutions for local and international markets. Export, shipping, customs, documentation, and delivery processes may vary depending on the destination country, logistics provider, product type, and agreed delivery terms.

Delivery dates are estimated unless confirmed in writing. TNG Truck Spare Parts is not responsible for delays caused by customs procedures, transportation issues, force majeure events, supplier delays, or circumstances beyond its reasonable control.

9. Returns, Claims, and Compatibility

Return, exchange, or claim requests are evaluated according to product condition, order details, supplier terms, and written agreement between the parties. Products that have been used, installed, damaged, modified, or supplied based on special order requirements may not be eligible for return.

Customers are responsible for checking product references, compatibility, quantities, and technical requirements before confirming an order.

10. Intellectual Property

All website content, including text, images, logos, graphics, design elements, and layout, belongs to TNG Truck Spare Parts or its respective content providers unless otherwise stated. Unauthorized copying, reproduction, distribution, or commercial use of website content is not permitted.

11. Brand Names and References

Any brand names, model names, part numbers, or manufacturer references mentioned on the website or in communication may be used only for identification, compatibility, or reference purposes. Such references do not imply ownership, partnership, authorization, or official affiliation unless explicitly stated.

12. Limitation of Liability

While TNG Truck Spare Parts aims to provide accurate and up-to-date information, the website may contain errors, omissions, or outdated information. The company does not guarantee that the website will always be uninterrupted, error-free, or fully updated.

TNG Truck Spare Parts shall not be liable for indirect damages, loss of profit, business interruption, or losses arising from website use, third-party services, shipping delays, or product misuse.

13. Third-Party Links

This website may contain links to third-party websites or services. TNG Truck Spare Parts is not responsible for the content, security, privacy practices, or terms of use of third-party websites.

14. Privacy and Personal Data

Personal data and privacy-related matters are explained in our Privacy Policy and Personal Data Protection & GDPR Notice. By using our website or contacting us, you acknowledge that your information may be processed in accordance with these policies.

15. Changes to These Terms

TNG Truck Spare Parts may update these Terms and Conditions from time to time due to changes in business operations, website practices, or legal requirements. The updated version will be published on this page.

16. Contact

For questions regarding these Terms and Conditions, you may contact us through the following channels:

• E-mail: tng@tngparts.com
• Export E-mail: export@tngparts.com
• Phone: +90 533 897 51 98
• Address: Ostim OSB, 240/1 Cadde No:2, 06374 Yenimahalle / Ankara, Türkiye