1. Introduction

TNG Truck Spare Parts respects your privacy and is committed to protecting the information shared with us. This Privacy Policy applies to visitors of our website, customers, suppliers, business partners, and users who contact us through phone, WhatsApp, e-mail, or other communication channels.

2. Company Information

• Company: TNG Truck Spare Parts
• Address: Ostim OSB, 240/1 Cadde No:2, 06374 Yenimahalle / Ankara, Türkiye
• Phone: +90 533 897 51 98 / +90 530 323 09 85
• WhatsApp: +90 533 897 51 98
• Export E-mail: export@tngparts.com
• Corporate E-mail: tng@tngparts.com

3. Information We May Collect

When you visit our website or contact us, we may collect limited information necessary to respond to your requests and provide our services.

• Name, surname, company name, and job title
• Phone number, WhatsApp number, and e-mail address
• Country, city, and address information
• Product requests, spare parts inquiries, and quotation details
• Communication records and business correspondence
• Website usage information, IP address, browser type, device information, and cookie data

4. How We Use Information

The information collected may be used for the following purposes:

• To respond to product inquiries and communication requests
• To provide information about spare parts, availability, and supply options
• To prepare quotations and manage business communication
• To support export, logistics, delivery, and customer service processes
• To improve website performance, user experience, and service quality
• To comply with applicable legal, accounting, tax, and regulatory obligations

5. Communication Channels

If you contact us by phone, WhatsApp, e-mail, or other channels, the information you share may be used to respond to your request, manage the communication process, and provide relevant product or business information.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze visitor behavior, remember preferences, and provide a better browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling some cookies may affect certain website functions.

7. Sharing Information with Third Parties

TNG Truck Spare Parts does not sell personal information to third parties. Information may only be shared when necessary for business operations or when required by law.

• Logistics, shipping, and delivery service providers
• Suppliers and business partners related to product requests
• IT, hosting, and technical service providers
• Accounting, legal, and consultancy service providers
• Authorized public institutions, when legally required

8. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. TNG Truck Spare Parts is not responsible for the privacy practices, content, or security measures of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

9. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include secure storage, restricted access, website security practices, and internal control procedures.

10. Data Retention

Information is retained only for as long as necessary for communication, business relationship management, legal compliance, accounting obligations, and dispute resolution. When information is no longer needed, it may be deleted, anonymized, or securely destroyed.

11. Your Choices and Requests

You may contact us to request information about your data, ask for correction of inaccurate information, withdraw communication permissions where applicable, or request deletion of your information where legally possible.

12. Contact Us

For questions about this Privacy Policy or privacy-related requests, you may contact us through the following channels:

• E-mail: tng@tngparts.com
• Export E-mail: export@tngparts.com
• Phone: +90 533 897 51 98
• Address: Ostim OSB, 240/1 Cadde No:2, 06374 Yenimahalle / Ankara, Türkiye

13. Updates to This Policy

TNG Truck Spare Parts may update this Privacy Policy from time to time due to changes in website practices, business operations, or legal requirements. The updated version will be published on this page.