Privacy Policy

Privacy Policy & GDPR Notice

This notice explains how TNG Truck Spare Parts collects, uses, stores, shares, and protects personal data in connection with website visits, business communication, spare parts inquiries, and export operations.

1. Introduction

TNG Truck Spare Parts respects the privacy and personal data protection rights of its customers, business partners, suppliers, and website visitors. This Privacy Policy & GDPR Notice explains how personal data may be processed when you visit our website, contact us, request product information, or communicate with us for spare parts supply, export, and business cooperation purposes.

2. Data Controller

The data controller responsible for the processing of personal data is:

  • Company: TNG Truck Spare Parts
  • Address: Ostim OSB, 240/1 Cadde No:2, 06374 Yenimahalle / Ankara, Türkiye
  • Phone: +90 533 897 51 98 / +90 530 323 09 85
  • WhatsApp: +90 533 897 51 98
  • Export E-mail: export@tngparts.com
  • Corporate E-mail: tng@tngparts.com

3. Personal Data We May Collect

Depending on your interaction with our company and website, we may collect the following personal data:

  • Name and surname
  • Company name and job title
  • Phone number and e-mail address
  • Country, city, and address information
  • Product request and inquiry details
  • Communication records
  • Website usage data, IP address, browser information, device data, and cookie data

4. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Responding to inquiries and product requests
  • Providing information about spare parts and product availability
  • Preparing offers, quotations, and commercial communication
  • Managing export, logistics, and delivery processes
  • Maintaining customer, supplier, and business partner relationships
  • Improving website performance, communication quality, and service processes
  • Complying with legal, tax, accounting, and regulatory obligations

5. Legal Basis for Processing

Where applicable, personal data may be processed based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract or pre-contractual communication
  • Compliance with legal obligations
  • Legitimate business interests
  • Establishment, exercise, or defense of legal claims

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website performance, remember preferences, and ensure proper website functionality. You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

7. Sharing Personal Data

Personal data may be shared only when necessary and in accordance with applicable laws. We may share limited personal data with logistics providers, suppliers, IT service providers, hosting companies, accounting or legal advisors, and public authorities where required by law.

TNG Truck Spare Parts does not sell personal data to third parties.

8. International Data Transfers

As TNG Truck Spare Parts operates in local and international markets, personal data may be processed or transferred outside your country when required for export, logistics, communication, or business operations. Where applicable, reasonable measures are taken to ensure that international transfers comply with relevant data protection requirements.

9. Data Retention

Personal data is retained only for as long as necessary for the purposes described in this notice, including communication, business relationship management, legal compliance, accounting obligations, and dispute resolution. When personal data is no longer required, it is deleted, anonymized, or securely destroyed.

10. Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include secure storage, access controls, limited authorization, website security practices, and internal data protection procedures.

11. Your Rights

Depending on applicable data protection laws, including GDPR where relevant, you may have the following rights:

  • Right to access your personal data
  • Right to request correction of inaccurate or incomplete data
  • Right to request deletion of personal data
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent where processing is based on consent
  • Right to lodge a complaint with a competent data protection authority

12. Contact for Privacy Requests

For questions, requests, or complaints regarding personal data protection, you may contact us through the following channels:

  • E-mail: tng@tngparts.com
  • Export E-mail: export@tngparts.com
  • Phone: +90 533 897 51 98
  • Address: Ostim OSB, 240/1 Cadde No:2, 06374 Yenimahalle / Ankara, Türkiye

13. Updates to This Notice

TNG Truck Spare Parts may update this Privacy Policy & GDPR Notice from time to time in order to reflect changes in legal requirements, business operations, or website practices. The updated version will be published on this page.